Entry Level Network Engineer – NTT DATA MS Service Engineer L1

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Entry Level Network Engineer

Are you looking to start your career in networking, IT infrastructure, and managed services? The Entry Level Network Engineer opportunity at NTT DATA could be a strong starting point for candidates interested in network troubleshooting, infrastructure monitoring, and technical support.

NTT DATA is hiring for the MS Service Engineer (L1) role in Mumbai, Maharashtra, India. This is a full-time, on-site position designed for entry-level professionals who want to build practical experience in network and infrastructure operations.

The role focuses on monitoring client infrastructure, identifying technical issues, troubleshooting incidents, responding to service requests, and restoring services as quickly as possible. Candidates will also have opportunities to work with technologies such as Cisco networking equipment, firewalls, VPNs, routing protocols, and network monitoring tools.

For candidates searching for an Entry Level Network Engineer job in Mumbai, this opportunity provides exposure to real-world managed network services within a global technology organization.


Entry Level Network Engineer Job Overview

Job InformationDetails
CompanyNTT DATA
Job TitleMS Service Engineer (L1)
Role TypeNetworking Managed Services Engineer (L1)
LocationMumbai, Maharashtra, India
Job TypeFull-time
Work ModeOn-site
Career LevelEntry Level
EducationBachelor’s degree or equivalent in IT/Computing
CertificationCCNA or equivalent
ExperienceEntry-level / Relevant internship experience
Key SkillsNetworking, Troubleshooting, Monitoring, Infrastructure Support
Networking TechnologiesCisco, Juniper, Palo Alto, Fortinet, Meraki
Routing ProtocolsBGP, OSPF, EIGRP
Monitoring ToolsLogicMonitor, SecureCRT and similar tools
SalaryNot specified in the supplied job description

About the Entry Level Network Engineer Role

The Entry Level Network Engineer position is part of NTT DATA’s Networking Managed Services team. The main objective is to help keep client IT infrastructure and systems operational.

In this role, engineers monitor client environments, investigate technical incidents, troubleshoot problems, and work toward restoring services. Since this is an L1 position, the role primarily deals with standard and lower-complexity incidents and service requests.

The engineer will also escalate issues when necessary and make sure incidents are properly documented and handed over between shifts.

This makes the position suitable for candidates who want practical exposure to enterprise networking and IT infrastructure rather than only theoretical networking knowledge.


What Does an Entry Level Network Engineer Do?

An Entry Level Network Engineer working in managed services is often one of the first technical points of contact when a client experiences an infrastructure or networking issue.

The responsibilities can include:

  • Monitoring network and client infrastructure.
  • Identifying errors and potential problems.
  • Troubleshooting first-line incidents.
  • Investigating the root cause of technical issues.
  • Handling approved service requests.
  • Providing technical support through phone or chat.
  • Performing approved configuration and maintenance activities.
  • Escalating incidents when required.
  • Maintaining service continuity during shift changes.
  • Updating technical knowledge articles.
  • Identifying opportunities for automation and process improvement.
  • Supporting project-related activities when required.

The role therefore combines technical troubleshooting with customer communication and service management.


Entry Level Network Engineer Eligibility

According to the supplied job description, candidates should have a Bachelor’s degree or equivalent qualification in Information Technology or Computing, or demonstrated equivalent work experience.

The role also lists CCNA or an equivalent certification.

Relevant certifications related to the services being supported can provide additional weight to a candidate’s qualifications.

This makes the opportunity particularly relevant to graduates from IT and computing backgrounds who have developed networking knowledge through coursework, certifications, labs, or internships.


Entry Level Experience Requirement

The role is specifically described as an entry-level engineering position.

The required experience includes entry-level experience or completion of a relevant internship program.

Candidates should ideally have some basic experience with troubleshooting and support in areas such as:

  • Networking
  • Data centers
  • Systems administration
  • Storage administration
  • Infrastructure monitoring

The job description also mentions basic knowledge of management agents, redundancy concepts, and products within supported technical domains.


Who Is a Good Fit for This Entry Level Network Engineer Job?

This position may suit candidates who enjoy troubleshooting technical problems and want to work in an enterprise IT environment.

You may be a good fit if you:

  • Have a Bachelor’s degree in IT, Computing, or a related field.
  • Have CCNA or an equivalent networking certification.
  • Understand basic networking concepts.
  • Have completed a relevant internship.
  • Enjoy troubleshooting connectivity and infrastructure issues.
  • Are comfortable learning new technologies.
  • Can communicate effectively with clients.
  • Can work under pressure.
  • Are willing to work in a structured managed-services environment.
  • Can adapt to changing priorities.
  • Have an interest in enterprise networking and infrastructure.

Career Growth as an Entry Level Network Engineer

Starting as an Entry Level Network Engineer can provide a foundation for several IT infrastructure career paths.

With experience, professionals may move toward areas such as:

  • Network Engineering
  • Network Security
  • Infrastructure Engineering
  • Cloud Networking
  • Network Operations
  • Data Center Engineering
  • Systems Administration
  • Network Automation
  • IT Service Management

Building strong fundamentals in networking, troubleshooting, monitoring, and enterprise infrastructure can help create opportunities for future specialization.


About NTT DATA

NTT DATA is a global business and technology services company and part of the NTT Group.

The company provides services covering areas such as technology consulting, data and artificial intelligence, industry solutions, application development and management, infrastructure, connectivity, and digital services.

NTT DATA states that it serves a large global client base and invests significantly in research and development.

For candidates joining the organization, the Entry Level Network Engineer role can provide experience within a large-scale technology services environment.


Final Words

The Entry Level Network Engineer opportunity at NTT DATA can be a useful starting point for graduates and early-career IT professionals who want to build practical experience in enterprise networking and managed services.

The MS Service Engineer (L1) role combines network monitoring, troubleshooting, incident management, client communication, infrastructure support, and process improvement. Candidates with a relevant Bachelor’s degree, CCNA or equivalent certification, and basic networking knowledge can consider this opportunity.

For anyone searching for an Entry Level Network Engineer job in Mumbai, especially candidates interested in Cisco networking, routing protocols, network monitoring, infrastructure support, and managed services, this NTT DATA position is worth reviewing.


Chandan Mahato

This article is written by me, and I have Master's Degree in Computer Applications (MCA). For any inquiries, feel free to contact me at chandan@jobcode.in. I’m happy to assist you!