Are you looking for a promising career in cloud technology? AWS India is hiring for the role of Cloud Support Associate in Karnataka. This is a great opportunity for freshers and professionals with up to one year of experience in Linux Systems Administration, Database Optimization, Big Data Analysis, Network Administration, or DevOps.
About the Role
As a Cloud Support Associate, your primary responsibility will be to provide technical assistance to AWS customers. You will interact with clients via phone, email, and chat to troubleshoot cloud-related issues. This role allows you to work on advanced cloud technologies and contribute to improving customer experience.
Key Responsibilities
- Solve customer queries using various support channels (phone, email, live chat).
- Use advanced troubleshooting techniques to provide tailored solutions.
- Collaborate with internal teams to resolve complex technical issues.
- Provide feedback to improve AWS services and customer experience.
- Write technical documentation, tutorials, and how-to videos for the developer community.
- Work on projects that enhance customer support processes.
Required Qualifications
- 0-1 year of experience in Linux Systems, Networking, Big Data, Database Administration, or DevOps.
- Proficiency in programming/scripting languages such as Java, Perl, Ruby, C#, or PHP.
- Strong troubleshooting and support skills.
- Excellent communication skills (written and oral).
Preferred Skills
- Basic understanding of operating systems (Linux/Unix), networking (TCP/IP, DNS), and database management.
- Exposure to cloud computing concepts.
- Ability to multitask and provide excellent customer support.
- Self-motivated and eager to learn new technologies.
Why Choose AWS?
AWS is the world’s leading cloud computing platform, serving businesses of all sizes, from startups to Fortune 500 companies. The company offers a diverse, inclusive, and innovative work culture with plenty of opportunities for career growth.
- Work-Life Balance: Flexible work culture ensuring productivity and well-being.
- Mentorship & Growth: Access to mentorship programs and career development resources.
- Inclusive Team Culture: A strong focus on diversity, inclusion, and learning.
- Cutting-Edge Technology: Opportunity to work on the latest advancements in cloud computing.
How to Apply?
If you are passionate about cloud technology and eager to grow in a dynamic environment, this role is perfect for you. Apply today and take the first step toward an exciting career in cloud computing.
✨ Wishing you the best in your job search and future career! 🚀
