Are you a recent graduate eager to kick-start your career in IT support? Here’s your golden opportunity! Unisys is hiring for the Tech Desk Service Job role (officially titled Associate Tech Service Desk) at its Bangalore office. This is a full-time, entry-level role perfect for 2023 and 2024 graduates looking to grow in the field of IT services and support.
Unisys is a global IT solutions leader offering secure, high-performance services to digitally advanced businesses and governments. If you’re passionate about technology and want to solve real-world problems while working in a dynamic environment, this Tech Desk Service Job is for you!
About Unisys
Unisys is a leading global information technology company specializing in:
- Security-centric software and services
- Digital transformation and workplace services
- Innovative enterprise computing solutions
Their vision is clear — Enhancing people’s lives through secure, reliable, advanced technology.
Tech Desk Service Job Role Overview
The Tech Desk Service Job (Associate Tech Service Desk) is a customer-facing role where you’ll be the first point of contact for users reporting issues. You’ll provide technical support via phone, email, chat, and web portals. From basic troubleshooting to escalating complex issues, you’ll ensure service delivery is seamless and user-centric.
Key Responsibilities
- Act as the first point of contact for IT support requests
- Deliver technical support via phone, email, or chat
- Apply basic diagnostic techniques to identify and resolve issues
- Escalate complex problems to engineering or remote teams
- Maintain SLAs, response time, and customer satisfaction
- Accurately log and update all service desk tickets
- Deliver excellent customer service across multiple clients
- Demonstrate commitment to continuous improvement
Skills & Qualifications Required
If you’re eyeing a Tech Desk Service Job, make sure you’re well-equipped with the following:
- ✅ Excellent verbal and written communication
- ✅ Sound understanding of Operating Systems, Hardware, Networking
- ✅ Familiarity with Microsoft Office Suite (Excel, Word, Outlook)
- ✅ Strong problem-solving and multi-tasking abilities
- ✅ Ability to evaluate situations and provide prompt resolutions
- ✅ Willing to work in 24×7 shifts (rotational)
Eligibility Criteria
| Requirement | Details |
|---|---|
| Job Title | Associate Tech Service Desk |
| Job Type | Full-Time, Permanent |
| Experience Level | Fresher (2023 & 2024 Batch) |
| Educational Qualification | Any Graduate (Engineering/Non-Engineering) |
| Work Location | Bangalore, Karnataka |
| Company | Unisys |
| Shift Timings | Rotational Shifts (24×7 support) |
Job Location
- 📌 Bangalore, Karnataka, India
This is an in-office role offering a collaborative and enriching environment for freshers starting out in the tech support domain.
Important Dates
- 📅 Job Posted: 2 Days Ago
- ⏳ Last Date to Apply: Apply Immediately (Limited Time)
Why Choose a Tech Desk Service Job at Unisys?
- ✅ Entry-level opportunity to build a tech career
- ✅ Learn industry-standard IT service processes
- ✅ Exposure to client-facing technical roles
- ✅ Opportunities for growth within Unisys
- ✅ Work in a diverse, inclusive environment
- ✅ Earn while gaining global tech exposure
How to Apply
Interested candidates can apply directly via Unisys careers portal. Don’t miss your chance — limited time left! Link is given bellow.
Final thoughts and apply link
If you’re ready to begin your career in IT with a reputed multinational, the Tech Desk Service Job at Unisys is a perfect launchpad. With a focus on learning, professionalism, and technology, this role sets the foundation for future growth in tech support and infrastructure roles.
Wishing all aspiring tech professionals the best of luck! 💻🚀
