Are you a Commerce or Arts graduate seeking an exciting Associate Operation opportunity in a global organization? This could be your chance to join Allstate India, a leader in the insurance and financial services industry, known for innovation, customer focus, and career growth.
The Associate Operation role in the Non Voice process is ideal for fresh graduates who want to work in a professional environment while enhancing their skills in customer support operations, policy administration, and data management. This hybrid position in Bengaluru offers stability, growth, and the chance to work with one of the most respected names in the industry.
About Allstate India
Allstate India Private Limited is the strategic arm of The Allstate Corporation, one of the largest publicly held insurance providers in the United States. With operations in Bengaluru and Pune, Allstate India delivers services in technology, policy administration, accounting, and global operations.
For over 90 years, Allstate has been protecting customers, advocating for safety innovations like seat belts and airbags, and leading in digital transformation. The India talent center, established in 2012, plays a critical role in enhancing operational efficiency and innovation for the parent organization.
Role Overview – Associate Operation (Non Voice)
As an Associate Operation professional, you will be responsible for managing customer policies, billing inquiries, and documentation requests through email, correspondence, and internal systems—without handling voice calls.
You will be expected to handle inquiries efficiently, ensure accuracy in data management, and maintain the highest levels of customer satisfaction.
Key Responsibilities
- Accurately input and track data in relevant systems.
- Stay updated with marketing campaigns to respond to related queries.
- Handle and explain customer documentation requirements clearly.
- Process policy changes and identify opportunities for cross-selling.
- Employ active listening and empathy to resolve customer concerns.
- Facilitate first-contact resolution for service transactions.
- Resolve both routine and complex service requests.
Job Details Table
| Category | Details |
|---|---|
| Job Title | Associate Operation (Non Voice) |
| Location | Bengaluru (Hybrid) |
| Education | Commerce or Arts Graduation (2024/2025 batch) |
| Experience | Freshers |
| Shift Timing | As per company schedule |
| Key Skills | Customer Data Management, Policy Administration, Relationship Building |
| Application Deadline | August 14, 2025 |
| Recruiter Contact | hparb@allstate.com |
Required Qualifications
- Graduation Degree in Commerce or Arts (2024/2025 batch only).
- Strong attention to detail and accuracy in processing.
- Good written communication skills.
- Ability to adapt and learn quickly in a dynamic work environment.
Primary Skills for Success in Associate Operation
- Customer Data Management – Maintain accuracy and completeness in handling sensitive information.
- Stakeholder Relationship Management – Build trust and rapport with internal and external stakeholders.
- Performance Management – Consistently meet or exceed operational KPIs.
- Empathy & Problem-Solving – Understand customer needs and resolve issues effectively.
Why Join Allstate India as an Associate Operation?
Working as an Associate Operation at Allstate India offers:
- Global Exposure – Be part of a Fortune 500 company with a global presence.
- Professional Development – Learn the latest tools, processes, and customer service techniques.
- Hybrid Work Model – Balance work from office and home for flexibility.
- Inclusive Work Culture – Equal opportunity employer valuing diversity and individuality.
Application Process
If you are a Commerce or Arts graduate ready to start your career in Associate Operation, submit your application before August 14, 2025.
📧 Recruiter Email: hparb@allstate.com
Conclusion
The Associate Operation role at Allstate India is a gateway for fresh graduates to enter the corporate world, learn customer service excellence, and build a long-term career with one of the world’s most respected insurance providers.
Apply today and take the first step toward a successful career in Associate Operation at Allstate India.
