Looking for a Software Engineer role in India with exposure to large-scale systems, cloud technologies, and real-world production environments? This Software Engineer opportunity at Amdocs in Pune (Hybrid) offers a strong platform for professionals who want to grow their technical skills while working on mission-critical applications in the telecom and digital services domain.
This role focuses on system reliability, incident management, observability, and operational excellence—making it ideal for candidates who enjoy solving complex production issues and improving system performance.
- 1 About Amdocs
- 2 Software Engineer Role Overview
- 3 Key Job Details (Quick View)
- 4 What Does a Software Engineer Do at Amdocs?
- 5 Technical Skills Required for Software Engineer
- 6 Behavioral Skills That Matter
- 7 Why This Software Engineer Role Stands Out
- 8 Career Growth for Software Engineer Professionals
- 9 Final Thoughts
About Amdocs
Amdocs is a global leader in software and services for communications, media, and digital enterprises. The company supports service providers worldwide in their cloud transformation, 5G adoption, and digital automation journeys. With a strong culture of innovation and employee growth, Amdocs empowers professionals to “Live Amazing, Do Amazing” every day.
Software Engineer Role Overview
The Software Engineer role is responsible for designing, developing, maintaining, and supporting enterprise-grade software systems. This position plays a key role in ensuring system stability, resolving incidents, improving monitoring, and driving automation across large-scale microservice environments.
This is a hybrid role based in Pune (Amdocs Site) with minimal travel and exposure to 24×7 operational environments.
Key Job Details (Quick View)
| Category | Details |
|---|---|
| Job Title | Software Engineer |
| Location | Pune, India (Hybrid – Amdocs Site) |
| Job ID | 207595 |
| Work Model | Hybrid |
| Shift | 24×7 rotational shifts |
| Travel | Minimal |
| Experience Level | Entry to mid-level |
| Industry | Telecom / IT Services |
What Does a Software Engineer Do at Amdocs?
As a Software Engineer, the role involves close collaboration with multiple stakeholders to ensure smooth system operations and fast incident resolution.
Core Responsibilities
- Design, develop, modify, debug, and maintain software systems
- Manage and drive incidents and tickets to closure within defined SLAs
- Monitor applications, servers, certificates, deployments, and configurations
- Perform advanced log analysis using tools like Splunk
- Participate in root cause analysis and major incident reviews
- Improve system observability using Dynatrace, Grafana, and dashboards
- Proactively identify automation opportunities and monitoring enhancements
- Create knowledge documentation to reduce recurring incidents
- Ensure compliance with internal audits and ITSM processes
- Support business needs across 24×7 production environments
This Software Engineer role directly contributes to operational efficiency, reduced downtime, and improved customer experience.
Technical Skills Required for Software Engineer
To succeed as a Software Engineer, the following technical competencies are valuable:
Mandatory Skills
- Incident management with infrastructure knowledge
- Experience with Jira, Splunk, Dynatrace, Grafana, ITSM tools
- Advanced log analysis and troubleshooting skills
- Familiarity with microservices and large-scale deployments
- Strong understanding of monitoring, alerts, and KPIs
- Working knowledge of Microsoft Office tools
Preferred Skills
- ITIL / ITSM certification
- Exposure to the telecom domain
- Experience creating dashboards, reports, and visualizations
- Understanding of observability and automation practices
Behavioral Skills That Matter
A successful Software Engineer also demonstrates:
- Excellent communication and stakeholder management skills
- Ability to lead war-room discussions during critical incidents
- Strong ownership mindset and sense of urgency
- Analytical thinking and structured problem-solving
- Adaptability to pressure, ambiguity, and flexible shifts
- Team collaboration and continuous learning attitude
Why This Software Engineer Role Stands Out
- Hands-on exposure to enterprise-scale production systems
- Opportunity to work with modern monitoring and observability tools
- Strong learning environment with scope for automation and innovation
- Career growth in a globally recognized technology organization
- Experience working across cloud, telecom, and digital platforms
Career Growth for Software Engineer Professionals
This Software Engineer position offers long-term value by strengthening skills in:
- Incident and production management
- Cloud and microservice observability
- Automation and root cause analysis
- Stakeholder and operational leadership
Such experience builds a solid foundation for future roles in DevOps, SRE, Cloud Engineering, and Platform Operations.
Final Thoughts
For professionals seeking a Software Engineer role that blends development, operations, monitoring, and real-world impact, this opportunity at Amdocs in Pune provides strong technical exposure and career stability.
✨ Wishing all job seekers the very best in finding a role that helps them grow, learn, and build a successful career ahead.
