If you are looking to start or grow your career in Deloitte Technology support, this opportunity for an EUS Analyst in Chennai can be a strong step forward. Deloitte is known globally for its professional services, inclusive culture, and strong learning ecosystem, making this role ideal for candidates who are passionate about IT support and end-user services.
This article explains everything you need to know about the Deloitte Technology support role, including responsibilities, eligibility, skills required, growth opportunities, and why this position is valuable for fresh graduates and early-career professionals.
- 1 About Deloitte
- 2 Deloitte Technology Support – EUS Analyst Overview
- 3 Job Location & Work Environment
- 4 Key Responsibilities of Deloitte Technology Support (EUS Analyst)
- 5 Eligibility & Educational Requirements
- 6 Skills Required for Deloitte Technology Support
- 7 Deloitte EUS Analyst – Job Details Table
- 8 Career Growth in Deloitte Technology Support
- 9 Benefits of Working in Deloitte Technology Support
- 10 Why This Deloitte Technology Support Role Matters
About Deloitte
Deloitte is one of the world’s leading professional services organizations, offering consulting, audit, risk advisory, tax, and technology services. Its Technology Services division plays a critical role in supporting internal users and business operations across global offices.
The Deloitte Technology support function ensures smooth IT operations by providing timely, professional, and secure end-user assistance.
Deloitte Technology Support – EUS Analyst Overview
The EUS (End User Support) Analyst role is part of Deloitte’s CXO (Customer Experience Office). This position acts as a primary point of contact for IT incidents and service requests, supporting users through walk-in desks, email, phone, and in-person interactions.
This role suits candidates who enjoy troubleshooting, customer interaction, and working in a fast-paced professional environment.
Job Location & Work Environment
- Location: Chennai, Tamil Nadu
- Work Mode: Office-based with rotational after-hours support
- Team: CXO – End User Support
The CXO team operates across multiple Indian cities and delivers world-class Deloitte Technology support services.
Key Responsibilities of Deloitte Technology Support (EUS Analyst)
As an EUS Analyst, your daily work focuses on delivering reliable and efficient Deloitte Technology support services:
- Provide high-quality customer service at CXO walk-up desks
- Diagnose and resolve hardware and software issues
- Install and configure firm-standard laptop and desktop images
- Manage IT assets, tracking hardware and software lifecycle
- Support mobile device deployment, activation, and configuration
- Handle password resets and workstation management using Active Directory
- Support audio/video conferencing systems and office IT infrastructure
- Coordinate with vendors and internal infrastructure teams (LAN, WAN, Telephony)
- Document incidents, resolutions, and follow service level targets
Eligibility & Educational Requirements
The Deloitte Technology support EUS Analyst role is open to candidates with a strong technical foundation.
Required Qualifications
- B.E / B.Tech or Engineering graduate
- Strong interest in IT support and customer service
Preferred Certifications (Not Mandatory)
- ITIL Certification
- Microsoft MCITP
- A+ / N+ Certification
- OEM certifications (Dell, HP)
Skills Required for Deloitte Technology Support
To succeed in Deloitte Technology support, candidates should have:
- Technical troubleshooting skills
- Knowledge of Windows and macOS operating systems
- Familiarity with Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams)
- Experience with Zoom and collaboration tools
- Basic networking and system security awareness
- Understanding of mobile devices and peripherals
- Strong communication and interpersonal skills
Deloitte EUS Analyst – Job Details Table
| Category | Details |
|---|---|
| Job Role | EUS Analyst – Deloitte Technology Support |
| Location | Chennai, Tamil Nadu |
| Team | CXO – End User Support |
| Education | B.E / B.Tech / Engineering Graduate |
| Experience Level | Freshers & Early Career |
| Shift | Rotational / After-hours support |
| Core Skills | IT Support, Hardware, Software, Active Directory |
| Work Type | Full-time |
Career Growth in Deloitte Technology Support
Deloitte strongly invests in employee development. Through structured learning programs, certifications, and mentoring, EUS Analysts can grow into:
- Senior IT Support roles
- Infrastructure & Network Support
- Service Management & IT Operations
- Technology Consulting roles
Deloitte University (DU) in Hyderabad supports continuous learning through classroom training, eLearning, and leadership programs.
Benefits of Working in Deloitte Technology Support
Professionals in Deloitte Technology support receive access to:
- Comprehensive health and wellness benefits
- Professional learning and certification programs
- Inclusive and supportive work culture
- Exposure to global technology operations
- Stable career growth opportunities
Why This Deloitte Technology Support Role Matters
This EUS Analyst role provides hands-on exposure to enterprise IT environments, real-time troubleshooting, and global support processes. For graduates aiming to build a strong IT foundation, Deloitte Technology support offers practical learning, brand value, and long-term career potential.
Final Words for Job Seekers
This Deloitte Technology support opportunity in Chennai is well-suited for candidates who enjoy solving problems, working with people, and learning enterprise technologies. Stay focused, prepare your technical basics, and keep improving your communication skills.
✨ Wishing you success in your job search and a strong start to your IT career. Keep learning and keep applying!
