Are you passionate about technology and enjoy solving real-world issues in live systems? If yes, then this is the perfect Application Support Engineer opportunity for you! SHL, a global leader in people insight and assessment technology, is currently hiring for an Application Support Engineer role at their Gurgaon office. This role is tailor-made for individuals who want to make a meaningful impact while working in a dynamic, inclusive, and growth-focused organization.
๐ Why Choose SHL?
SHL is known for its cutting-edge technology, global presence, and commitment to transforming businesses through the power of people, science, and data. By joining SHL as an Application Support Engineer, you become part of a global team that solves technical problems, ensures smooth product functionality, and contributes directly to improving user experience.
๐ง Role Overview: What Does an Application Support Engineer Do?
As an Application Support Engineer, you will be responsible for managing the SHL Assessment Platformโs technical support operations. From diagnosing complex application issues to collaborating with cross-functional teams globally, this role offers a rewarding opportunity to grow your career and contribute to high-impact projects.
๐ง Key Responsibilities
- Deliver hands-on support for SHLโs live applications.
- Own and resolve customer-reported incidents from start to finish.
- Conduct in-depth root cause analysis and maintain incident logs.
- Collaborate with QA, Development, and Client Support teams.
- Document enhancements and technical improvements within an Agile environment.
- Improve processes and performance through continuous automation and innovation.
๐งฉ Skills & Qualifications
| Basic Requirements | Preferred Skills |
|---|---|
| Strong troubleshooting & analytical skills | Exposure to cloud-based platforms |
| Good knowledge of MSSQL / MySQL | Understanding of web services |
| Excellent communication abilities | Scripting experience with Python or PowerShell |
| Comfortable working with global teams | Familiarity with Agile/CI-CD environments |
๐ Who Should Apply?
This role is ideal for:
- Aspiring support engineers with hands-on database knowledge
- Recent graduates or professionals with 0โ2 years of experience
- Individuals interested in Application Support Engineer jobs in Gurgaon
- Candidates seeking to work in a hybrid environment with global exposure
- People with a passion for resolving live production issues and collaborating across technical teams
๐ What SHL Offers You
- A workplace that values diversity, inclusion, and accessibility
- Employee wellness & benefits for you and your family
- Career development, mentorship, and upskilling opportunities
- Flexible work culture with hybrid options
- A chance to work on impactful projects in a supportive environment
๐ Job Details Snapshot
| Job Role | Application Support Engineer |
|---|---|
| Location | Gurgaon, India (Hybrid) |
| Company | SHL |
| Job Type | Full-Time |
| Experience | 0โ2 Years (Freshers Welcome) |
| Department | Technology / Application Support |
| Requisition ID | VN3849 |
โจ Final Thoughts
If youโre looking for a role that combines technical problem-solving with global collaboration and career growth, then SHLโs Application Support Engineer position is a fantastic fit. With a strong focus on innovation, employee development, and diversity, SHL is a workplace where your contribution will truly matter.
๐ Apply now and become part of a global team that values your talent and empowers your growth.
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Wishing you the best in your career journey! ๐
Stay tuned for more updates on high-demand tech roles across India.
