Looking to start your career in operations and technology? The role of an Associate Operations Specialist at Deltek offers a unique opportunity for fresh graduates to join a globally recognized company that empowers businesses with project-based software solutions. This position is designed for ambitious individuals who are eager to learn, grow, and contribute to the operational excellence of a leading tech organization.
About Deltek
Deltek is widely regarded as the global standard for project-based businesses. With thousands of employees across the globe, Deltek provides cutting-edge software solutions that help companies streamline projects, enhance efficiency, and achieve their business goals. Recognized as a Best Place to Work by Glassdoor and Forbes, Deltek fosters a values-driven environment where every employee is empowered to succeed.
Joining as an Associate Operations Specialist means becoming a part of Deltekโs Professional Services division, where collaboration, innovation, and customer success are at the core of every responsibility.
Role Overview โ Associate Operations Specialist
The Associate Operations Specialist is a vital entry-level role focused on supporting integrations, automation, and customer success. This role requires proactive problem-solving skills, effective communication, and the ability to work in a 24/7 support environment.
You will work closely with operational and development teams, handle escalations, follow incident management procedures, and ensure smooth resolution of technical issues. This role is ideal for 2025 graduates who are ready to take ownership and thrive in a fast-paced environment.
Key Responsibilities
As an Associate Operations Specialist, your day-to-day tasks will include:
- Providing Level 1 technical assistance for integrations and automation.
- Maintaining deep knowledge of products, automation, and integration tools.
- Handling incident escalations reported by teams or clients.
- Ensuring compliance with SLA, process, and security standards.
- Collaborating with operational and development teams during incident triage.
- Capturing detailed incident documentation and sharing updates with stakeholders.
- Taking ownership of incidents and driving them to resolution.
Qualifications & Skills
To be successful as an Associate Operations Specialist, candidates should meet the following qualifications:
- Education: B.E./B.Tech in CSE, IT, or ECE (2025 Passouts) with at least 60% aggregate.
- Strong communication and problem-solving abilities.
- Basic knowledge of Networking, SOAP, RESTful API, SQL.
- Familiarity with Incident Management and escalation processes.
- Ability to handle multiple tasks efficiently.
- Willingness to work in a 24/7 support model.
- Understanding of SaaS applications is an added advantage.
Job Information in Table Format
| Category | Details |
|---|---|
| Job Title | Associate Operations Specialist |
| Company | Deltek |
| Location | India โ Remote |
| Eligibility | B.E./B.Tech (CSE/IT/ECE) โ 2025 Passouts with 60% and above |
| Skills Required | Networking, SQL, SOAP, RESTful API, SaaS, Incident Management |
| Experience | Freshers (Entry-Level) |
| Work Environment | Remote with 24/7 support availability |
| Responsibilities | Technical assistance, automation, escalation handling, process compliance |
Why Choose Deltek as an Associate Operations Specialist?
- Global Recognition: Work with a company celebrated worldwide for its culture and innovation.
- Learning & Growth: Get hands-on exposure to SaaS, integrations, automation, and incident management.
- Inclusive Workplace: Deltek is committed to diversity, equity, and inclusion.
- Career Foundation: Begin your career journey in operations with a role that builds both technical and soft skills.
How to Apply
If you are passionate about technology, operations, and customer success, then this Associate Operations Specialist role at Deltek is your gateway to a rewarding career.
๐ Apply Now through Deltekโs official career page: www.deltek.com
