Are you looking to kick-start your career in tech support? Hereβs your chance to join a dynamic and customer-focused team as a Technical Support Engineer across multiple locations in Tamil Nadu including Chennai, Salem, Coimbatore, Tirunelveli, and Madurai. This is an excellent opportunity for individuals who are passionate about helping customers, solving technical issues, and building a long-term career in the IT support domain.
Whether you’re a fresher or have prior experience, this Technical Support Engineers role offers a gateway to grow professionally in a customer-centric IT environment.
- 1 π About the Role: Technical Support Engineers
- 2 π Job Highlights
- 3 π οΈ Key Responsibilities
- 4 β Desired Candidate Profile
- 5 πΌ Why Choose a Career as a Technical Support Engineer?
- 6 π Locations Hiring for Technical Support Engineers
- 7 π Career Growth Opportunities
- 8 π£ How to Apply?
- 9 π Final Thoughts
π About the Role: Technical Support Engineers
The role of a Technical Support Engineer involves delivering high-quality voice-based assistance to domestic and international clients. You will be the first point of contact for users facing technical issues and will work closely with internal teams to provide timely solutions. This role demands strong communication skills, the ability to stay calm under pressure, and a willingness to work night shifts when required.
π Job Highlights
| Job Title | Technical Support Engineer |
|---|---|
| Job Type | Full-time (Voice Support) |
| Work Mode | In-office |
| Eligible Locations | Chennai, Salem, Coimbatore, Tirunelveli, Madurai |
| Experience Level | Freshers & Experienced welcome |
| Shifts | Night shifts included |
| Primary Focus | Voice-based Technical Support |
| Domain | Customer Support, IT Services |
π οΈ Key Responsibilities
As a Technical Support Engineer, your core responsibilities will include:
- π Providing inbound and outbound voice support to customers (international/domestic)
- π¬ Building a strong rapport through clear, confident, and empathetic communication
- β Focusing on customer satisfaction and achieving first-time-resolution (FTR)
- π Collaborating with the technical team for issue resolution
- π§ Engaging with content and helpdesk teams to improve the knowledge base
- π Being flexible with night shift schedules
β Desired Candidate Profile
If you’re planning to apply for this Technical Support Engineers role, hereβs what the company is ideally looking for:
- Strong verbal communication skills
- Problem-solving mindset
- Customer-first attitude
- Ability to adapt to changing work shifts
- Willingness to work night shifts
- Familiarity with basic IT troubleshooting is a plus
πΌ Why Choose a Career as a Technical Support Engineer?
Starting your journey as a Technical Support Engineer opens multiple career paths in the IT and customer support industry. You gain hands-on experience in communication, technical troubleshooting, and client interaction, all of which are highly valuable in today’s tech-driven job market.
This role offers exposure to:
- Real-time issue resolution
- Working with technical teams
- Voice-based client support (international/domestic)
- Long-term career growth within IT support and system admin tracks
π Locations Hiring for Technical Support Engineers
You can apply for this opportunity in the following Tamil Nadu cities:
- Chennai
- Salem
- Coimbatore
- Tirunelveli
- Madurai
π Career Growth Opportunities
A position as a Technical Support Engineer is more than just a job β itβs the first step into a world of tech possibilities. Top performers may move into:
- Senior Support Roles
- Technical Content or Knowledge Management
- System Admin & IT Infrastructure
- Client Success & Product Support
- Automation Support Specialist
π£ How to Apply?
If you are someone who thrives in a technical customer-facing environment and are ready to work night shifts, then this Technical Support Engineers job is for you!
π Click here to apply now or reach out to the hiring team in your preferred city.
π Final Thoughts
The demand for skilled and motivated Technical Support Engineers continues to grow, especially with global companies investing in customer experience. If you’re based in Tamil Nadu and looking for a voice-based IT support job, nowβs the time to apply. Strengthen your communication, technical, and troubleshooting skills while working in a fast-paced and rewarding environment.
Wishing you all the best in your application journey! π
