Job Overview
A Technical Solution Analyst role is now open for candidates with 0 to 2+ years of experience. This role involves investigating front-end applications, troubleshooting technical issues, and providing solutions to clients. If you have knowledge of SQL and technical support, this could be a great opportunity to start or advance your career.
Job Location
- India
- Work Type: Regular Employee
- Role: Individual Contributor
- Security Clearance Required: No
- Visa Sponsorship: Not available
Responsibilities
As a Technical Solution Analyst, your main responsibilities will include:
- Investigating Issues: Work on front-end applications by gathering log files, testing workflows, and analyzing errors.
- Backend Support: Use SQL queries to check data, update database fields, and perform troubleshooting.
- Communication: Interact with clients and internal teams to resolve issues efficiently.
- Documentation: Maintain notes, resolutions, and knowledge articles for future reference.
- Incident Management: Prioritize and resolve issues based on severity while balancing client and business needs.
- Collaboration: Work closely with different teams to ensure problems are solved by the right professionals.
Basic Qualifications
To be eligible for this role, candidates should have:
- A Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or a related field.
- 0 to 2 years of experience in technical support, application support, incident management, or problem management.
- Strong understanding of SQL and the ability to write and execute queries.
- Excellent communication skills to interact with global teams and clients.
Preferred Qualifications
- Experience in client support, change management, and troubleshooting.
- Ability to work in shifts (Shift Timing: 5:30 PM to 2:30 AM IST).
- Strong problem-solving skills and ability to work under pressure.
Required Skills
- SQL (Structured Query Language)
- Technical Support & Troubleshooting
- Incident Management & Documentation
About the Company
Oracle is a global leader in cloud solutions, offering advanced technology to solve real-world problems. With over 40 years of innovation, Oracle has partnered with major industries worldwide and continues to expand its workforce with diverse talent.
Work Environment & Benefits
Oracle provides a healthy work-life balance with competitive employee benefits, including:
- Medical, life insurance, and retirement plans
- Career growth opportunities
- A diverse and inclusive workplace
- Opportunities to give back through volunteer programs
Equal Opportunity Employer
Oracle is an Equal Employment Opportunity Employer, providing equal consideration to all applicants regardless of race, gender, disability, or veteran status.
Final Thoughts
This Technical Analyst role is an excellent opportunity for freshers and professionals with up to 2 years of experience. If you are passionate about technical support, SQL, and problem-solving, this role can help you build a successful career.
Wishing you success in your job search!
