Are you ready to begin your business systems analyst career with one of the most innovative tech companies in the world? Oracle is hiring a Systems Analyst – Delivery & Customer Support role in Hyderabad, designed for professionals looking to break into the field of information systems analyst or take the next step as a computer analyst. This opportunity blends technical expertise with customer engagement and support—making it ideal for entry to mid-level professionals passionate about problem-solving and cloud-based technologies.
- 1 Why Pursue a Business Systems Analyst Career at Oracle?
- 2 Job Role Overview: Systems Analyst – Delivery & Customer Support
- 3 Key Responsibilities and Required Skills
- 4 Eligibility and Job Details
- 5 Systems Analyst Description – What You’ll Be Doing
- 6 Work Culture and Benefits at Oracle
- 7 How Jobcode Help You –
- 8 Final Thoughts And Apply Link
Why Pursue a Business Systems Analyst Career at Oracle?
Starting your business systems analyst journey at Oracle opens the door to global opportunities, industry-leading tools, and professional growth. You’ll be part of a team that supports cloud solutions and ensures customers are fully satisfied with their technology adoption.
Oracle’s inclusive work culture, extensive learning resources, and exposure to technologies like SQL, UNIX, and Oracle Database make it a highly recommended place to launch or boost your systems analyst path.
Job Role Overview: Systems Analyst – Delivery & Customer Support
This role emphasizes post-sales technical support to Oracle customers, including:
- Troubleshooting issues related to Oracle’s electronic support services
- Acting as a primary contact for client inquiries via phone, email, and service tickets
- Collaborating with internal teams and stakeholders for resolution
- Working with technologies like SQL, UNIX/Linux, and Oracle Databases
- Offering a strong customer service experience throughout the product lifecycle
Key Responsibilities and Required Skills
| Responsibilities | Required Skills |
|---|---|
| Provide technical support and guidance to customers | Excellent communication skills (written and verbal) |
| Handle technical and non-technical queries | Proficiency in SQL and UNIX/Linux |
| Coordinate with internal Oracle teams for escalated issues | Understanding of Oracle Database and cloud computing |
| Maintain detailed documentation and knowledge base | Strong organization and multitasking skills |
| Ensure customer satisfaction and SLA adherence | Customer-focused mindset |
| Work independently and as a team player | Self-driven and proactive approach |
| Support 24×7 rotational shifts as needed | Familiarity with service desk metrics and processes |
Eligibility and Job Details
- Location: Hyderabad, Telangana, India
- Job Type: Regular Employee, Individual Contributor
- Experience: 0 to 2+ years
- Educational Requirement: Bachelor’s Degree in Computer Science, MCA, B.Tech, or BE preferred
- Job ID: 277968
- Languages Required: English (spoken/written fluency)
Systems Analyst Description – What You’ll Be Doing
Your day-to-day responsibilities will revolve around solving technical problems, supporting end-users, documenting procedures, and enhancing the efficiency of Oracle support systems. You’ll be responsible for managing customer expectations, providing top-tier solutions, and acting as a dependable information systems analyst.
Whether you aspire to grow into more senior business systems analyst roles or evolve into a software quality analyst, this position lays the foundation. Oracle offers extensive upskilling programs and supports career mobility, making it an ideal place to grow your computer analyst experience.
Work Culture and Benefits at Oracle
Oracle stands out with its commitment to diversity, inclusion, and equal opportunity employment. Their benefits include:
- Flexible medical, life insurance, and retirement plans
- Learning and certification opportunities
- Inclusive policies for people with disabilities
- Volunteer programs and community engagement
Oracle fosters an environment where you’re encouraged to think innovatively, speak up, and contribute from day one.
How Jobcode Help You –
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You will gain hands-on experience in resolving real-world client problems, working across technical and communication layers of IT support, and learning the ins-and-outs of cloud architecture.
Final Thoughts And Apply Link
Whether you’re looking for your first system analyst job or planning to grow in your business systems analyst career, Oracle Hyderabad provides the tools, environment, and mentorship to help you thrive. With customer-centric responsibilities and modern technologies at your fingertips, this role offers everything you need to succeed in today’s tech-driven world.
Take the next step in your business systems analyst career with Oracle and build a future where innovation meets impact.
Wishing you the best in your job search and future career as a systems analyst!
