Strat Your Career with Wipro Analyst Job | Freshers Welcome

Published On: July 29, 2025

If you’re looking to kickstart your professional journey with one of the top global IT firms, the Wipro Analyst Job opportunity in Gurugram might just be the perfect fit for you. With an emphasis on technical support, client servicing, and operational excellence, this role offers a dynamic environment where fresh graduates can grow, learn, and shine.

Whether you’re just out of college or looking for a fresh start in the corporate world, this Wipro Analyst Job promises a great beginning with industry-standard training, hands-on experience, and the chance to work with global clients.

1 🧾 Job Overview – Wipro Analyst Role
2 🛠️ Key Responsibilities – What You’ll Be Doing
3 📈 Performance Expectations – What Wipro Looks For
4 🎯 Why Choose the Wipro Analyst Job?
5 📌 Must-Have Skills for the Wipro Analyst Job
6 📢 Final Thoughts – Apply Today!

🧾 Job Overview – Wipro Analyst Role

Here’s a quick summary of the job for your easy understanding:

Job Component	Details
Job Title	Analyst
Location	Gurugram, India
Company	Wipro Limited
Job ID	25599
Eligibility	Fresh graduates from any discipline (preferred CS/IT)
Experience	Entry-level / Freshers welcome
Job Type	Full-Time
Key Skills	Troubleshooting, Customer Service, Technical Support, Communication Skills
Performance Metrics	SLA Adherence, Query Resolution, Customer Satisfaction
Requisition Type	Support / Analyst / Technical Customer Care

🛠️ Key Responsibilities – What You’ll Be Doing

As an Analyst at Wipro, you will play a vital role in delivering high-quality technical support and customer service. Here are your main duties:

✅ Client Interaction & Issue Resolution

Respond to client queries via phone or email in a courteous and timely manner.
Guide users through technical solutions using a step-by-step approach.
Accurately log and track all issues in internal systems for transparency and audit.

✅ Knowledge Management

Use internal databases and self-help documents to solve recurring problems.
Contribute to updating internal documentation to streamline issue resolution.

✅ Escalation & Support

Identify red flags in unresolved issues and escalate as needed to your team lead.
Follow up with customers and gather feedback post-resolution.

✅ Continuous Learning

Participate in product and process training to keep up with updates.
Engage with internal learning platforms and collaborate with team members for better service delivery.

📈 Performance Expectations – What Wipro Looks For

The Wipro Analyst Job is performance-driven and focused on client satisfaction. Key expectations include:

Area	What’s Measured
Process Excellence	Daily query resolution, SLA compliance, customer feedback
Self-Management	Productivity, attendance, training hours completed

🎯 Why Choose the Wipro Analyst Job?

🌍 Global Exposure: Interact with international clients and enhance your communication skills.
🎓 Ideal for Freshers: No prior experience required; strong internal training provided.
💼 Career Growth: Build foundational skills to progress into advanced tech and support roles.
🧠 Skill Development: Learn client interaction, issue diagnosis, and troubleshooting strategies.

📌 Must-Have Skills for the Wipro Analyst Job

To succeed in this role, you should be confident in:

Problem-solving and critical thinking
Strong written and verbal communication
Basic IT knowledge and willingness to learn
Customer service mindset
Ability to work under pressure and manage time well

📢 Final Thoughts – Apply Today!

The Wipro Analyst Job in Gurugram is an excellent entry point for any fresher looking to enter the tech and customer support domain. With structured training, exposure to real-world business scenarios, and continuous upskilling, you’ll be on the right path from day one.

🔍 Don’t wait! If you’re serious about starting your career in IT and support services, the Wipro Analyst Job is your gateway to a successful future.