If you are looking to begin your career with a globally respected organization while gaining real industry exposure, the American Express Apprentice opportunity in Product Management & Quality Excellence is a strong starting point. This apprenticeship program is designed to help graduates understand how digital products are built, tested, improved, and delivered at scale in a global financial services environment.
This role offers hands-on learning, structured mentoring, and exposure to cross-functional teams while working on real business solutions that impact customers worldwide.
- 1 About American Express
- 2 Program Overview – American Express Apprentice
- 3 Key Responsibilities of American Express Apprentice
- 4 Eligibility Criteria
- 5 Preferred Skills
- 6 Learning & Career Growth
- 7 Benefits & Work Environment
- 8 American Express Apprentice – Quick Information Table
- 9 Why Choose the American Express Apprentice Program?
About American Express
American Express is known for its long legacy of innovation, trust, and customer-centric solutions. With operations across the globe, the company focuses on delivering secure, reliable, and high-quality digital experiences. Employees and apprentices at American Express are encouraged to share ideas, collaborate across teams, and grow through continuous learning.
The American Express Apprentice program reflects this culture by offering early-career professionals an opportunity to learn while contributing meaningfully to business outcomes.
Program Overview – American Express Apprentice
The American Express Apprentice – Product Management & Quality Excellence role is a 12-month apprenticeship based in Gurgaon, Haryana, with a hybrid working model. This role combines exposure to product management, business analysis, and quality assurance, giving candidates a complete view of how digital products move from idea to release.
You will work closely with engineering, analytics, design, compliance, and quality teams to support digital initiatives and ensure high standards of performance and reliability.
Key Responsibilities of American Express Apprentice
As part of this apprenticeship, you will:
- Support product planning by assisting with roadmaps, feature definitions, and business goals
- Conduct customer research, market analysis, and competitor studies
- Prepare and maintain Product Requirement Documents (PRDs), user stories, and acceptance criteria
- Participate in agile ceremonies such as sprint planning, stand-ups, reviews, and retrospectives
- Collaborate with engineering and QA teams to ensure smooth delivery of digital solutions
- Create, execute, and review test cases for functional and regression testing
- Track defects using tools like JIRA and TestRail and follow up on resolutions
- Support basic automation testing and test data preparation
- Monitor product quality metrics, KPIs, and feature performance
- Prepare dashboards, reports, and presentations for stakeholders
- Ensure compliance with data privacy, security, and internal quality standards
This American Express Apprentice role provides exposure across the entire solution lifecycle, not just one functional area.
Eligibility Criteria
Candidates applying for the American Express Apprentice role should meet the following criteria:
- Bachelor’s degree in:
- B.Tech / B.E.
- BCA
- B.Sc. (Computer Science / Information Technology)
- Strong analytical and problem-solving skills
- Good communication and documentation abilities
- Basic understanding of software development and testing concepts
- Willingness to learn agile delivery methods and digital platforms
Preferred Skills
While not mandatory, the following skills are considered an advantage:
- Familiarity with Agile, SDLC, and STLC concepts
- Exposure to tools such as JIRA, Confluence, TestRail
- Basic knowledge of SQL, Python, Postman
- Comfort working with Excel and PowerPoint for reporting
Learning & Career Growth
One of the biggest advantages of the American Express Apprentice program is structured learning. During the 12-month period, apprentices gain:
- End-to-end understanding of product lifecycle management
- Practical experience in testing, requirement gathering, and quality validation
- Exposure to global fintech processes and compliance standards
- Strong foundation for future roles such as:
- Business Analyst
- Product Associate
- QA Engineer
- Product Owner
This apprenticeship helps bridge the gap between academics and real-world corporate work.
Benefits & Work Environment
American Express supports apprentices with a well-rounded work experience, including:
- Hybrid working model
- Cab facility
- Free meals
- Training and development programs
- Exposure to global teams and enterprise-level systems
- Supportive, inclusive, and learning-focused culture
American Express Apprentice – Quick Information Table
| Category | Details |
|---|---|
| Program Name | American Express Apprentice |
| Role | Product Management & Quality Excellence |
| Duration | 12 Months |
| Job Type | Apprenticeship |
| Work Model | Hybrid |
| Location | Gurgaon, Haryana |
| Eligibility | B.Tech / B.E / BCA / B.Sc (CS/IT) |
| Experience | Freshers / Entry Level |
| Key Skills | Product Management, Testing, Agile, Documentation |
| Career Path | Business Analyst, Product Associate, QA Engineer |
Why Choose the American Express Apprentice Program?
The American Express Apprentice role is ideal for candidates who want structured learning, real responsibilities, and exposure to enterprise-level digital products. Instead of limited training, this program allows you to contribute to live projects while building skills that are valuable across industries.
Wishing you success as you take your first steps toward a strong professional future.
Stay focused, keep learning, and make the most of every opportunity ahead.
