Are you ready to kickstart your career in one of the fastest-growing clean energy companies in the world? Enphase Energy is offering an exciting opportunity for freshers to join as Associate, Customer Support Engineer in Bangalore!
If you are passionate about technology, customer care, and clean energy, this technical support engineer job description is the perfect match for you.
- 1 About Enphase Energy
- 2 Job Overview: Associate, Customer Support Engineer
- 3 Key Responsibilities
- 4 Skills and Qualifications
- 5 Detailed Job Information
- 6 Why Start as a Customer Support Engineer at Enphase?
- 7 Related Career Paths
- 8 Important Keywords Integrated
- 9 How Jobcode Help Job seekers And Apply Link
- 10 Conclusion
About Enphase Energy
Enphase Energy is a global leader in solar, battery, and EV charging products. Since 2006, they have been revolutionizing the solar industry with innovative microinverter technology. With over 68 million products installed in 145+ countries, Enphase is shaping the future of energy across the world.
Job Overview: Associate, Customer Support Engineer
The role of an Associate, Customer Support Engineer at Enphase focuses on delivering a quick, professional resolution to customer issues involving hardware, software, and installation.
This is a golden opportunity for fresh graduates to start a dynamic career in a technical and customer-facing environment. Whether you’re aiming for it support engineer jobs, desktop support engineer jobs, or planning to become a cloud support engineer, this opportunity can set your career in motion.
Key Responsibilities
As part of the customer support engineer work, your day-to-day responsibilities will include:
- Handling inbound Emails, Chats, and Phone Calls.
- Troubleshooting Enphase products remotely.
- Approving and executing warranty claims.
- Providing pre-sales information about Enphase solutions.
- Activating and managing new customer sites.
- Logging customer interactions in CRM/Help Desk software.
- Coordinating with Engineering teams to report product bugs.
- Participating in training sessions to stay updated on Enphase products.
- Maintaining professionalism across all communication platforms.
Technical support engineer job role at Enphase demands a passion for technology, clean energy, and customer satisfaction.
Skills and Qualifications
To apply for this exciting support engineer job, you must:
- Hold a B.E/B.Tech/MCA degree or a related field.
- Have 60% and above in 10th and 12th grade, and 70% or above in graduation.
- Possess strong verbal and written communication skills in English.
- Be comfortable with PC systems (Mac OS experience is a plus).
- Understand basic electrical concepts like AC and DC circuits.
- Be willing to work in night shifts and weekends.
If you’re looking for junior desktop engineer or client support engineer opportunities, this role gives you the foundational experience needed to grow fast!
Detailed Job Information
| Criteria | Details |
|---|---|
| Role | Associate, Customer Support Engineer |
| Location | Bangalore, India |
| Qualification | B.E/B.Tech/MCA |
| Eligibility | Freshers / New College Graduates |
| Work Type | Full-Time, Onsite |
| Salary Range | As per Industry Standards |
| Shifts | Night shifts & Weekends |
| Skills Needed | Troubleshooting, CRM Tools, Electrical Concepts, Customer Support |
| Platforms | PC, Mac OS |
| Apply Link | Available via official Enphase Careers |
Why Start as a Customer Support Engineer at Enphase?
Choosing a career in customer support engineer job responsibilities opens doors to numerous opportunities:
- Entry into tech and cloud industries like cloud support engineer AWS.
- Build a strong foundation in technical support engineer job role.
- Gain exposure to solar, PV systems, and clean energy.
- Progress into roles such as product support engineer, desktop engineer, or even engineer product support.
- Work in a high-growth global company with strong career advancement.
Related Career Paths
After gaining experience in this customer service engineer job, you can explore advanced roles like:
- Cloud Support Engineer
- Desktop Support Engineer
- Product Support Engineer
- Client Support Engineer
- Customer Service Engineer
- Technical Support Specialist
Important Keywords Integrated
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How Jobcode Help Job seekers And Apply Link
Jobcode is a smart platform that connects job seekers with the right opportunities by offering verified job listings, clear role descriptions, and easy apply links. Whether you’re a fresher or an experienced professional, Jobcode helps you save time, avoid fake job ads, and find roles that match your skills and goals — all in one place.
Conclusion
The Associate, Customer Support Engineer role at Enphase is a perfect launchpad for graduates who want to excel in technical support, customer service, and clean energy industries. Don’t miss this opportunity to kickstart your career with one of the most innovative companies in the world!
Apply today and start your journey as a Customer Support Engineer at Enphase Energy!
