Are you looking for an early-career opportunity in automation, scripting, Linux, telecom, and IT operations? Ericsson is hiring an Automation Support Engineer in Noida, Uttar Pradesh. The position is designed for candidates with a background in Computer Science, Telecom, Electronics, Information Systems, or a related discipline.
The Automation Support Engineer will support the automation of defined tasks within managed service delivery. The role combines automation, troubleshooting, process improvement, reporting, documentation, and customer coordination.
Candidates with knowledge of Unix/Linux, Shell scripting, Java or Python, SQL, AI/LLM technologies, ELK, Prometheus, and mobile technologies may find this opportunity relevant.
- 1 Automation Support Engineer – Job Overview
- 2 About the Ericsson Automation Support Engineer Role
- 3 What Does an Automation Support Engineer Do?
- 4 Education Qualification
- 5 Experience Required
- 6 Who Can Apply for This Automation Support Engineer Role?
- 7 Career Growth in Automation and Support
- 8 Why Automation Skills Matter
- 9 Final Words
Automation Support Engineer – Job Overview
| Job Details | Information |
|---|---|
| Company | Ericsson |
| Job Role | Automation Support Engineer |
| Job ID | 790898 |
| Location | Noida, Uttar Pradesh, India |
| Country | India |
| Education | B.E./B.Tech/M.Tech |
| Relevant Fields | Computer Science, Telecom, Information Systems or related |
| Experience | Not more than 1 year in relevant areas |
| Core Area | Automation / Support / Managed Services |
| Operating Systems | Unix/Linux, RHEL, Windows |
| Programming | Java / Python |
| Scripting | Unix Shell, AWK, SED |
| Database | Basic SQL / Database knowledge |
| Monitoring Tools | ELK, Prometheus |
| AI Knowledge | LLM / AI implementation |
| Salary | Not specified in the provided job description |
About the Ericsson Automation Support Engineer Role
Ericsson is looking for a dedicated professional to join its team as an Automation Support Engineer.
The main focus of this position is to automate defined operational tasks within managed service delivery. The engineer will work according to approved requirements and high-level design documentation to develop automation that meets expected functionality and performance.
This makes the role a combination of automation engineering, technical support, scripting, troubleshooting, process monitoring, and service operations.
Rather than focusing only on software development, the position also involves maintaining processes, creating documentation, coordinating with customers, monitoring activities, and helping teams improve operational efficiency.
What Does an Automation Support Engineer Do?
The Automation Support Engineer will be involved in several technical and operational activities.
The role can include:
- Developing and supporting automated processes
- Working with Unix/Linux systems
- Using Shell scripting
- Troubleshooting minor software bugs
- Monitoring processes
- Maintaining technical documentation
- Supporting reports and backup procedures
- Working with databases and SQL
- Coordinating with customers
- Supporting team members
- Preparing progress reports
- Identifying opportunities for automation
- Working with AI and LLM technologies
The exact activities can vary depending on customer requirements and the managed service environment.
Education Qualification
The key qualification listed for the Automation Support Engineer role is:
- B.E.
- B.Tech
- M.Tech
Relevant backgrounds include:
- Computer Science
- Telecom
- Information Systems
- Related disciplines
The job description specifies that academic credentials should be from recognized and accredited institutions and may be subject to verification.
Experience Required
The supplied job description states that candidates should have not more than one year of experience in relevant areas.
This makes the role particularly relevant to early-career professionals and candidates who have recently started working in automation, IT support, scripting, telecom, or related technical areas.
The description does not explicitly state that the position is exclusively for freshers.
Who Can Apply for This Automation Support Engineer Role?
The opportunity can be relevant to candidates with a technical background who have an interest in:
- Automation
- IT support
- Linux administration
- Unix scripting
- Telecom technologies
- Software troubleshooting
- Process automation
- Monitoring
- Managed services
Candidates with academic projects involving Python, Linux, Shell scripting, SQL, or automation can also highlight those projects on their resumes.
Career Growth in Automation and Support
An Automation Support Engineer role can provide exposure to several technical areas.
With experience and additional learning, professionals can explore career paths such as:
- Automation Engineer
- DevOps Engineer
- Linux Administrator
- Cloud Support Engineer
- Site Reliability Engineer
- Infrastructure Engineer
- Production Support Engineer
- Network Automation Engineer
- IT Operations Engineer
Adding cloud, DevOps, programming, and automation skills can further expand the types of technical roles available to an engineer.
Why Automation Skills Matter
Automation is increasingly used to reduce repetitive manual work and improve consistency.
In an operational environment, automation can help teams perform routine tasks faster and reduce the possibility of human error.
For an Automation Support Engineer, this means understanding not only how to write scripts but also how to identify which processes are suitable for automation.
A good automation solution should be reliable, documented, maintainable, and aligned with the requirements of the operational environment.
Final Words
The Automation Support Engineer opportunity at Ericsson is suited to early-career technical professionals who want to work at the intersection of automation, scripting, Linux, telecom, monitoring, and IT operations.
The role combines technical responsibilities such as Unix Shell scripting, Python/Java, SQL, Linux, ELK, Prometheus, troubleshooting, and AI/LLM awareness with operational responsibilities such as documentation, reporting, customer coordination, and process improvement.
Candidates with a relevant engineering or technology degree and up to one year of relevant experience can review the requirements and apply if their background matches the position.
Building strong fundamentals in Linux, Shell scripting, Python, SQL, troubleshooting, automation, and monitoring can also help candidates prepare for this role and future automation-focused career opportunities.
