Build Your Career as a Back Office Analyst at Sutherland

Published On:
Back Office Analyst

Are you looking to start your career in the corporate world? If yes, then the role of Back Office Analyst at Sutherland in Chennai is a great opportunity. Sutherland is a global leader in business process and technology management services, offering excellent career growth for freshers and experienced professionals.

In this article, we’ll cover the complete Back Office Analyst job description, eligibility, skills required, and benefits, so that you can understand the role better before applying.


About Sutherland

Founded in 1986, Sutherland has over 35 years of excellence in providing analytics-driven back-office and customer support solutions. With a presence across multiple countries, the company thrives on diversity, innovation, and teamwork. At Sutherland, employees work together to deliver breakthrough solutions while enjoying a positive and inclusive work culture.


Back Office Analyst Job Description

The role of a Back Office Analyst involves supporting business processes from the backend with a focus on accuracy, analysis, and efficiency. In this position, you will be responsible for analyzing insurance claims, handling calculations, and ensuring smooth backend operations.

Key Responsibilities:

  • Reading and understanding customer process documents.
  • Analyzing insurance claims and processing them as per standard operating procedures (SOP).
  • Performing Coordination of Benefits (COB) calculations to determine patient responsibility.
  • Navigating multiple client applications to capture and process claim information.
  • Ensuring compliance and accuracy in claim management.

This role is perfect for candidates who want to enter the corporate sector and grow their careers in back office operations.


Eligibility Criteria

RequirementDetails
RoleAssociate – Back Office Analyst
LocationChennai, Tamil Nadu, India
QualificationAny Degree (Graduate in any stream)
ExperienceFreshers and experienced candidates welcome
Employment TypeFull-time
Skills RequiredAnalytical ability, attention to detail, familiarity with insurance claim processing, MS Office, problem-solving

Skills Required for Back Office Analyst Role

To succeed as a Back Office Analyst, you should have:

  • Strong analytical and problem-solving skills.
  • Good communication and comprehension abilities.
  • Ability to understand insurance claim processes.
  • Basic knowledge of coordination of benefits (COB) and calculations.
  • Ability to work on multiple applications and adapt quickly.
  • Attention to detail with high accuracy.

Benefits of Working at Sutherland

Sutherland ensures its employees enjoy a supportive and rewarding work culture. Here are some of the benefits you get as a Back Office Analyst:

  • Competitive compensation packages with performance-based incentives.
  • Annual salary hikes based on performance.
  • Paid training programs (onsite or work from home).
  • Paid vacation and sick leave annually.
  • Health and Life Insurance plans.
  • Transportation facilities for early morning and late-night shifts.
  • Subsidized lunch and cafeteria facilities.
  • Free on-site medical care with a doctor and nurse.
  • Reward and recognition programs.
  • Career growth opportunities and development support.

Why Choose a Career as a Back Office Analyst?

Starting your journey as a Back Office Analyst opens multiple career pathways in finance, operations, and insurance. This role is not just limited to claim processing but helps you gain exposure to industry-standard processes and client applications. It also allows freshers to develop professional skills while working in a global environment.


How to Apply for Back Office Analyst Role

If you’re ready to take the next step in your career, you can apply directly through Sutherland’s official careers page. Make sure your resume highlights your analytical skills, problem-solving ability, and attention to detail, as these are key qualities recruiters look for in a Back Office Analyst.


Conclusion

The position of Back Office Analyst in Chennai at Sutherland is a great opportunity for fresh graduates and young professionals to build their career in back office operations. With excellent benefits, structured training, and career growth opportunities, this role sets the foundation for a successful corporate journey.

If you are looking to start your career as a Back Office Analyst, don’t miss this chance with Sutherland. Apply now and step into a world of learning and growth!


Chandan Mahato

This article is written by me, and I have Master's Degree in Computer Applications (MCA). For any inquiries, feel free to contact me at chandan@jobcode.in. I’m happy to assist you!