The demand for Fresher Non Technical Support roles has grown rapidly as companies continue to expand their data-driven operations. Cognizant, one of the world’s leading digital and professional services organizations, is now offering a great opportunity for graduates who want to begin their career in data processing, document verification, and non-technical operations.
This detailed article breaks down everything you need to know about the job role, responsibilities, skills, salary range, eligibility criteria, and growth opportunities. The content is written in a simplified way to help freshers clearly understand the role and apply confidently.
⭐ About Cognizant
Cognizant is a global leader with more than 300,000+ employees across the world. The company works with Fortune 500 clients and focuses on transforming businesses using modern digital solutions. Known for its inclusive culture, growth opportunities, and training programs, Cognizant is one of the most preferred workplaces for fresh graduates starting their careers.
🧑💻 Role Overview – Fresher Non Technical Support
The position is designed for graduates who are interested in data processing and back-office support. As a part of the Property Preservation & Mortgage Loan Servicing Team, you will work on validating documents, maintaining data accuracy, and supporting foreclosure processes.
This role is ideal for someone looking to start a stable corporate journey with strong learning opportunities in operations, analytics, and document processing.
✔️ Key Responsibilities
You will be involved in various non-technical tasks, including:
1. Data Processing Activities
- Reviewing and analyzing mortgage-related documents
- Identifying red flags and inconsistencies
- Processing foreclosure support activities
2. Quality Assurance
- Ensuring 100% accuracy while handling sensitive financial data
- Following Cognizant guidelines and quality standards
3. Productivity & Reporting
- Meeting daily/weekly productivity targets
- Updating internal systems accurately
- Maintaining proper documentation
4. Collaboration
- Working closely with the team lead on process updates
- Handling email/chat communication for process-related tasks
📌 Two-Column Overview Table – Fresher Non Technical Support
| Category | Details |
|---|---|
| Job Title | Fresher – Non Technical Support |
| Department | Data Processing / Back-office Operations |
| Qualification | Any Graduate (Commerce preferred) |
| Experience Required | 0–1 year (Freshers eligible) |
| Skills Needed | MS Excel, Document Review, Data Entry |
| Shift Type | Night Shifts |
| Work Days | 6 days a week |
| Certification (Optional) | Microsoft Excel Certification |
| Hiring Company | Cognizant Technology Solutions |
🧠 Required Skills for Fresher Non Technical Support
To qualify for this role, candidates should have:
Technical Skills
- Strong MS Excel knowledge
- Basic understanding of mortgage documents (training will be given)
- Ability to identify missing or incorrect information
Soft Skills
- Excellent communication (written & spoken)
- Fast learning and adaptability
- Analytical thinking
- Ability to work night shifts
- Detail-oriented mindset
These skills are extremely important for success in a Fresher Non Technical Support role.
🎓 Eligibility Criteria
- Graduate in any discipline (Commerce background preferred)
- Freshers or candidates with up to 1 year of BPO/Data Processing experience
- Willingness to work night shifts
- Ability to work 6 days a week
🚀 Growth Opportunities
Joining Cognizant as a Fresher Non Technical Support associate opens doors to several career paths:
- Senior Process Associate
- Quality Analyst
- Team Leader
- Process Trainer
- Operations Executive
- Business Analyst (after experience)
With consistent performance, employees often get promoted within 12–18 months.
🌟 Why Join Cognizant?
Cognizant is known for:
- A supportive and collaborative environment
- Quick promotions for high performers
- Strong learning and development programs
- Opportunity to work with global teams
- Inclusive and diverse culture
This makes it an excellent place for freshers to start their corporate journey.
📑 Conclusion
Cognizant’s Fresher Non Technical Support role is a great opportunity for graduates who want to begin their career in data processing, documentation, and operational support. With structured training, career growth, and exposure to global processes, this job can set a strong foundation for future roles in operations and analytics.
Wishing all job seekers the best of luck on their career journey! 🌟💼
