Are you passionate about solving customer issues and providing world-class support? Zoho Corporation, one of the leading global technology companies, is inviting applications for Technical Support Engineers across multiple locations in India. This is your chance to build a rewarding career with a company trusted by millions worldwide.
About Zoho Corporation
Zoho Corporation is a globally recognized SaaS (Software as a Service) company offering cloud-based business solutions to organizations of all sizes. From CRM and finance to collaboration and IT management, Zoho is empowering businesses with cutting-edge technology. As part of its expansion, Zoho is now hiring Technical Support Engineers who can deliver exceptional service and technical assistance to its growing global customer base.
Role Overview – Technical Support Engineers
The role of Technical Support Engineers at Zoho is not just about answering queries but about ensuring customers get reliable solutions with a personalized touch. You’ll be working directly with international and domestic clients, handling their queries, and collaborating with the technical teams to resolve issues efficiently.
This opportunity is ideal for candidates with strong communication skills, a customer-first attitude, and the ability to adapt to dynamic technical environments.
Key Responsibilities
As a Technical Support Engineer, your responsibilities include:
- Providing voice-based support to both international and domestic customers.
- Building trust and rapport with customers through confident communication.
- Ensuring first-time resolution and maintaining customer satisfaction.
- Collaborating with internal technical teams to escalate and resolve complex issues.
- Working with the content team to identify gaps in the help documentation.
- Being flexible to work in night shifts when required.
Locations Available
Zoho is hiring Technical Support Engineers in multiple cities across Tamil Nadu:
- Chennai
- Salem
- Coimbatore
- Tirunelveli
- Madurai
Eligibility Criteria
To apply for this role, candidates must meet the following requirements:
| Criteria | Details |
|---|---|
| Job Title | Technical Support Engineers |
| Company | Zoho Corporation |
| Job Type | Full-time |
| Industry | Technology / SaaS |
| Work Mode | Office-based (with night shift flexibility) |
| Location | Chennai, Salem, Coimbatore, Tirunelveli, Madurai |
| Skills Required | Communication skills, customer service mindset, problem-solving |
| Experience | Freshers and experienced professionals can apply |
| Shifts | Willingness to work night shifts |
Why Join Zoho as a Technical Support Engineer?
Working at Zoho Corporation offers much more than just a job—it’s about being part of a global team dedicated to innovation and customer success. Some key benefits of this Technical Support Engineer role include:
- Exposure to global customers and real-time challenges.
- Opportunities for career growth within a top technology company.
- A collaborative and innovative work culture.
- Ability to learn and grow in the SaaS and technology domain.
- Competitive compensation and long-term career opportunities.
Skills That Will Help You Succeed
- Excellent verbal and written communication skills.
- Strong problem-solving mindset.
- Ability to work under pressure in a fast-paced environment.
- Basic understanding of technical troubleshooting.
- A customer-first attitude with the drive to deliver high satisfaction.
Conclusion
If you are looking for a dynamic role that challenges you to improve your communication, technical, and customer-handling skills, then the Technical Support Engineers opportunity at Zoho Corporation is the right choice for you. With multiple openings across Tamil Nadu, this is a great chance for freshers as well as experienced candidates to launch or grow their careers in the technology sector.
👉 Start your journey today and apply for the Technical Support Engineers role at Zoho Corporation. A rewarding career awaits!
✨ Wishing you all the best in your career journey! 🚀
