Are you searching for the latest Level One Support Engineer jobs in India? Here’s an exciting opportunity from NTT DATA for the role of Support Engineer (L1 Support) in Bangalore. This Level One Support Engineer position is ideal for fresh graduates and early-career professionals who want to build a strong foundation in cloud support, data engineering operations, incident management, and enterprise technology services.
The Level One Support Engineer role offers hands-on exposure to Azure Data Factory (ADF), Azure SQL, Databricks, Snowflake, Power BI, and production support environments. Candidates will work with enterprise-scale systems while learning industry-standard support and troubleshooting practices.
If you are looking to launch your career in IT support, cloud technologies, and data operations, this Level One Support Engineer opportunity is worth exploring.
About NTT DATA
NTT DATA is one of the world’s leading business and technology services organizations, serving clients across more than 50 countries. The company delivers innovative solutions in cloud computing, artificial intelligence, cybersecurity, data analytics, infrastructure services, and digital transformation.
With billions invested in research and development annually, NTT DATA provides employees with opportunities to work on cutting-edge technologies while developing valuable technical and professional skills.
The Level One Support Engineer role allows candidates to become part of a global technology organization supporting enterprise customers worldwide.
Level One Support Engineer Recruitment 2026 Overview
| Job Details | Information |
|---|---|
| Company | NTT DATA |
| Job Role | Support Engineer (L1 Support) |
| Keyword | Level One Support Engineer |
| Location | Bangalore |
| Experience | Freshers / Early Career |
| Employment Type | Full-Time |
| Work Model | Rotational Shift Support |
| Industry | IT Services & Consulting |
Why Apply for the Level One Support Engineer Role?
The Level One Support Engineer position offers valuable exposure to real-world enterprise support operations.
Benefits include:
- Exposure to Azure Cloud Technologies
- Experience with Snowflake and Databricks
- Production Support Environment Experience
- Incident Management Training
- Enterprise-Level Data Operations
- Global Career Opportunities
- Continuous Learning and Growth
For candidates interested in cloud support and technology operations, this Level One Support Engineer role can be an excellent starting point.
Key Responsibilities of a Level One Support Engineer
As a Level One Support Engineer, you will support business-critical systems and ensure smooth operations of production environments.
Production Monitoring
Responsibilities include:
- Monitoring data pipelines
- Tracking system performance
- Identifying operational issues
- Ensuring service availability
Incident Management
The Level One Support Engineer will:
- Perform initial incident triage
- Classify incident severity
- Investigate production issues
- Escalate complex problems when required
Recovery and Troubleshooting
Candidates will:
- Execute documented runbooks
- Follow recovery procedures
- Troubleshoot support issues
- Restore services efficiently
Communication and Reporting
Responsibilities include:
- Updating support tickets
- Maintaining status reports
- Communicating incidents clearly
- Collaborating with support teams
Technologies Used
The Level One Support Engineer role involves working with modern cloud and data technologies.
| Technology | Purpose |
|---|---|
| Azure Data Factory (ADF) | Data Integration |
| Azure SQL | Database Management |
| Databricks | Data Processing |
| Snowflake | Cloud Data Warehouse |
| Power BI | Reporting & Analytics |
| SQL | Data Queries |
| Monitoring Tools | Incident Detection |
Skills Required for Level One Support Engineer
Candidates applying for the Level One Support Engineer position should possess strong technical and analytical skills.
Technical Skills
Knowledge of:
- SQL
- Azure Services
- Cloud Fundamentals
- Data Pipelines
- Database Concepts
Analytical Skills
The Level One Support Engineer should be able to:
- Analyze incidents
- Troubleshoot issues
- Identify root causes
- Follow documented procedures
Communication Skills
Candidates should have:
- Good verbal communication
- Professional email writing
- Stakeholder communication abilities
- Team collaboration skills
Important Technical Areas
| Technical Area | Importance |
|---|---|
| SQL | High |
| Azure Data Factory | High |
| Azure SQL | High |
| Databricks | Medium |
| Snowflake | Medium |
| Power BI | Medium |
| Incident Management | High |
| Production Support | High |
What You Will Learn
As a Level One Support Engineer, you will gain hands-on experience in:
Cloud Operations
Learn how enterprise cloud environments are monitored and maintained.
Incident Management
Understand how global organizations handle production incidents and system outages.
Data Engineering Support
Gain exposure to large-scale data platforms and business intelligence systems.
Enterprise Support Processes
Learn industry-standard IT service management and support workflows.
Career Growth Opportunities
Starting as a Level One Support Engineer can lead to multiple technology career paths.
Future roles may include:
- Level 2 Support Engineer
- Cloud Engineer
- Azure Administrator
- Data Engineer
- Snowflake Developer
- DevOps Engineer
- Platform Engineer
- Technical Consultant
The skills learned in this Level One Support Engineer role are highly valued across the technology industry.
Expected Salary
NTT DATA offers competitive compensation based on skills, qualifications, and experience.
| Salary Component | Expected Range |
|---|---|
| Annual CTC | โน4 LPA โ โน8 LPA |
| Shift Benefits | Available |
| Learning Opportunities | Included |
| Career Growth | Excellent |
Actual salary may vary depending on hiring requirements.
Selection Process
The hiring process for the Level One Support Engineer role may include:
| Stage | Description |
|---|---|
| Online Application | Registration |
| Resume Screening | Profile Evaluation |
| Technical Assessment | Technical Knowledge Test |
| Technical Interview | Support & Troubleshooting Questions |
| HR Interview | Communication Evaluation |
| Final Offer | Selection |
Why Choose NTT DATA?
NTT DATA is known for providing employees with opportunities to work on innovative technologies and global projects.
The company offers:
- Global Exposure
- Advanced Technology Stack
- Learning Programs
- Inclusive Work Culture
- Strong Career Development
Joining as a Level One Support Engineer provides a solid foundation for a long-term technology career.
Final Thoughts
The Level One Support Engineer Recruitment 2026 at NTT DATA is an excellent opportunity for candidates interested in cloud technologies, production support, data operations, and enterprise IT services.
This Level One Support Engineer role provides valuable experience with Azure, Databricks, Snowflake, SQL, and incident management while offering strong career growth opportunities.
If you’re looking to begin your professional journey with a globally recognized technology company, don’t miss this Level One Support Engineer opportunity.
Best wishes to all job seekers applying for the Level One Support Engineer position and building a successful technology career
