Are you looking to start or grow your career in IT infrastructure and network management? This exciting opportunity for a Network Support Analyst at NTT DATA in Hyderabad, Telangana, India, offers the perfect platform for fresh graduates and early-career professionals to step into a global technology leader.
In this article, we’ll cover everything you need to know about the Network Support Analyst role, including job responsibilities, required skills, eligibility, and why NTT DATA is one of the best places to build your career.
About NTT DATA
NTT DATA is a $30 billion global innovator in technology services and digital infrastructure, working with 75% of Fortune Global 100 companies. With a strong presence in more than 50 countries, the company is recognized for helping clients transform their businesses through cutting-edge solutions in AI, cloud, data, and IT consulting.
Working as a Network Support Analyst at NTT DATA means becoming part of a collaborative, adaptable, and forward-thinking workplace that values diversity and growth.
Job Role: Network Support Analyst
The Network Support Analyst role at NTT DATA involves providing L2 technical guidance and handling network operations with a focus on Cisco networking technologies. Candidates should have strong troubleshooting abilities and be willing to work in a 24×7 rotational shift environment.
Below is a quick overview of the job details:
Job Overview Table
| Job Title | Network Support Analyst |
|---|---|
| Location | Hyderabad, Telangana, India (+3 more locations) |
| Company | NTT DATA |
| Education Requirement | Graduate (BTech/BE preferred) |
| Experience Level | Grade 6 – NOC/Network Operations |
| Work Mode | On-site / Client location (rotational shifts, 24×7 support) |
| Key Skills | Cisco Networks, ITIL, Troubleshooting, Communication |
| Req ID | 339476 |
Key Responsibilities
As a Network Support Analyst, you will:
- Provide L2 technical support for ticket resolution and escalation.
- Act as a liaison between clients and internal departments.
- Implement, troubleshoot, and maintain Cisco network solutions.
- Follow ITIL best practices for Incident and Request Management.
- Monitor, research, and resolve technical issues while ensuring service continuity.
- Work in a global environment with exposure to advanced technologies.
Skills and Qualifications Required
To be successful in this Network Support Analyst job in Hyderabad, you should have:
- A graduate degree (technical background like BTech/BE preferred).
- Good communication and comprehension skills (written and verbal).
- Knowledge of Cisco networking technologies.
- Understanding of ITIL processes and best practices.
- A positive attitude with the ability to work in a rotational shift (24×7 support).
Why Join NTT DATA as a Network Support Analyst?
Here are a few reasons why this role is a fantastic career move:
- 🌍 Global Exposure – Work with clients from Fortune Global 100 companies.
- 🛠️ Cutting-Edge Technology – Gain experience in Cisco networks and IT infrastructure operations.
- 📈 Career Growth – Opportunities to move into advanced roles in network engineering and IT support.
- 🤝 Inclusive Work Culture – Be part of a diverse, collaborative, and supportive environment.
- 💼 Competitive Benefits – Strong employee support covering physical, emotional, and financial well-being.
Application Process
If you are interested in applying for the Network Support Analyst position, you can apply directly through NTT DATA’s official careers page.
✅ Always apply via official NTT DATA channels (
@nttdata.comor@talent.nttdataservices.com) to avoid scams.
Final Thoughts
The Network Support Analyst job at NTT DATA in Hyderabad is an excellent opportunity for fresh graduates and early-career professionals who want to build expertise in network operations, Cisco technologies, and IT support. With global exposure, competitive benefits, and a supportive work culture, this role is ideal for anyone looking to grow in the IT infrastructure domain.
If you’re passionate about networking, troubleshooting, and client support – this is the perfect chance to kickstart your career!
✨ Wishing all applicants the best of luck in their career journey as a Network Support Analyst.
