NTT DATA is hiring for a Security Engineer (L1) position in Mumbai. This is an entry-level technical engineering opportunity for candidates who have foundational knowledge of security technologies and are interested in beginning or developing their career in cybersecurity and technical support.
The NTT DATA Security Engineer role focuses on remote technical support, incident investigation, troubleshooting, service restoration, ticket management, and maintaining service-level requirements. The position can be a good fit for candidates who understand basic security technologies such as firewalls, IPS, IDS, and proxy systems.
Candidates will also work with clients, vendors, carriers, and internal technical teams to investigate incidents and identify appropriate resolutions.
NTT DATA Security Engineer – Job Details
| Particular | Details |
|---|---|
| Company | NTT DATA |
| Job Role | Security Engineer (L1) |
| Keyword | NTT DATA Security Engineer |
| Location | Mumbai, Maharashtra |
| Work Mode | On-site |
| Job Type | Full Time |
| Experience | Entry Level |
| Category | Technical Engineering |
| Domain | Cybersecurity / Technical Support |
| Primary Focus | Security Incident & Technical Support |
| Qualification | IT / Computing or related degree |
| Certifications | CCNA, JNCIA and similar certifications preferred |
What Does an NTT DATA Security Engineer Do?
The NTT DATA Security Engineer works as a first-level technical support professional responsible for identifying, troubleshooting, and resolving security-related incidents.
The role involves more than simply responding to tickets. Engineers are expected to investigate problems, communicate with customers, document incidents, follow established procedures, and escalate complex issues when necessary.
The position is particularly focused on maintaining reliable services while meeting agreed Service Level Agreements (SLAs).
Client Communication and Support
The role involves interacting with clients and other stakeholders during incident resolution.
The engineer may coordinate with:
- Client IT teams
- Internal support teams
- Vendors
- Network carriers
- Other technical specialists
Good communication skills are therefore important.
The job description specifically emphasizes the ability to understand customer requirements, actively listen, ask relevant questions, and maintain a positive client experience.
NTT DATA Security Engineer – Educational Qualification
Candidates should have a degree or relevant qualification in:
- Information Technology
- Computer Science
- Computing
- A related technical field
The role is positioned at an entry level, making it suitable for candidates who are beginning their career in security technology and technical support.
Is NTT DATA Security Engineer Suitable for Freshers?
The position is described as an entry-level role and the required experience is also listed as entry-level experience.
Therefore, candidates with foundational knowledge of security technologies and technical support can consider applying.
A fresher with relevant academic projects, networking knowledge, cybersecurity coursework, labs, or certifications can strengthen their profile.
For candidates targeting the NTT DATA Security Engineer role, learning networking fundamentals before applying can be especially useful.
Why This Role Can Be a Good Starting Point
The NTT DATA Security Engineer position combines cybersecurity with technical support and client-facing responsibilities.
That combination can help candidates build experience in several areas at the same time.
After developing experience, professionals may explore career paths such as:
- Security Engineer
- Network Security Engineer
- SOC Analyst
- Cybersecurity Analyst
- Firewall Engineer
- Network Engineer
- Security Operations Engineer
- Technical Support Engineer
The actual career path will depend on individual skills, certifications, experience, and future opportunities.
Work Environment
This position is listed as on-site in Mumbai, Maharashtra.
The role involves supporting clients and technical environments, so candidates should be comfortable working in a structured support environment and handling incidents according to defined procedures.
The job description also highlights the ability to work under pressure, adapt to changing circumstances, and support clients effectively.
NTT DATA Security Engineer – Career Opportunity
NTT DATA is a global technology and business services company with operations across numerous countries. The company works across areas including cloud, cybersecurity, AI, digital infrastructure, data centers, connectivity, and application services.
For someone starting a career in cybersecurity or technical engineering, working in an enterprise environment can provide exposure to structured processes, client environments, security technologies, and incident management.
Final Verdict
The NTT DATA Security Engineer position in Mumbai is an entry-level opportunity focused on security support, incident management, troubleshooting, and client service.
Candidates with a relevant technical degree and basic knowledge of firewalls, IPS, IDS, proxy technologies, networking, and troubleshooting should consider reviewing the opening carefully.
If you’re a fresher or early-career candidate planning to enter cybersecurity, strengthening your networking fundamentals and earning certifications such as CCNA can make your profile more relevant for this type of role.
NTT DATA Security Engineer is a good role to consider if you want to start your career in cybersecurity, network security, or technical support.
