f you are planning to start your career in IT infrastructure and cloud technology, then this is a golden opportunity to join Amazon Web Services (AWS) as a Trainee Tech Support professional. This role is part of Data Center Operations (DCO) at ADSIPL, Maharashtra, where you will get the chance to work on world-class data centers, cutting-edge technology, and learn directly from industry experts.
AWS is one of the world’s largest and most innovative companies, and becoming a part of its Infrastructure Services team can set the right foundation for your career.
About the Role – Trainee Tech Support
As a Trainee Tech Support (DCO Trainee), you will play a critical role in supporting and maintaining the AWS Data Centers in India. This involves handling servers, networking equipment, troubleshooting hardware issues, and ensuring uninterrupted operations for AWS customers.
This is an excellent opportunity for freshers and entry-level graduates with a passion for technology, hardware, and IT operations.
Key Responsibilities
- Installation and maintenance of server racks and hardware equipment.
- Troubleshooting network and hardware issues in a fast-paced environment.
- Supporting AWS teams such as Network Engineers, Systems Engineers, and Developers.
- Handling trouble tickets, service-level agreements (SLAs), and on-call duties.
- Participating in shift rotations, including 24×7 operational coverage.
- Maintaining documentation, performing root cause analysis, and contributing to process improvements.
- Adhering to safety and security protocols while handling physical equipment.
Skills and Qualifications Required
Basic Qualifications
- Knowledge of system hardware and network devices.
- Good written and verbal communication.
- Team player with problem-solving skills.
Preferred Qualifications
- B.E./B.Tech in Computer Science, IT, or related disciplines.
- Familiarity with Linux OS and server hardware troubleshooting.
- Knowledge of Data Center operations like hot/cold aisle management and security.
- Technical certifications in networking or IT would be an added advantage.
Trainee Tech Support – Job Overview
Here’s a quick look at the job details:
| Details | Information |
|---|---|
| Job Role | Trainee Tech Support – Data Center Operations |
| Company | Amazon Web Services (ADSIPL) |
| Location | Maharashtra, India (with opportunities in multiple locations) |
| Experience Required | Entry-level / Freshers can apply |
| Eligibility | B.E./B.Tech in CS, IT, or related fields (Diploma/Graduates with IT skills can also apply) |
| Salary | As per industry standards |
| Shift | 24×7 rotational shifts |
Why Join AWS as Trainee Tech Support?
- Global Exposure: Work with some of the most advanced data centers in the world.
- Learning & Growth: Get mentorship, training, and career advancement opportunities.
- Inclusive Culture: AWS values diversity and supports candidates from different backgrounds.
- Work-Life Balance: Flexible culture with focus on harmony between work and personal life.
- Career Foundation: A Trainee Tech Support role is the perfect entry point into the world of cloud computing and IT infrastructure.
Conclusion
The Trainee Tech Support role at AWS is not just a job, but a career-launching opportunity for freshers passionate about IT, hardware, and cloud technology. From troubleshooting servers to supporting large-scale operations, you’ll gain hands-on experience that few companies in the world can offer.
👉 If you’re ready to kickstart your career in Data Center Operations, this opportunity is worth applying for.
✨ Wishing you success in your application and career journey ahead!
